Do you export WMS data weekly for decision-making?

Yes No

Are KPIs calculated outside the system?

Yes No

Are multiple versions of operational truth circulating?

Yes No

Are priority customers manually adjusted?

Yes No

Are exceptions handled outside system rules?

Yes No

Are there “unwritten rules” not encoded in the WMS?

Yes No

Are billable events manually counted?

Yes No

Do invoice disputes occur due to missing activity logs?

Yes No

Is billing delayed by data reconciliation?

Yes No

Can operations change a workflow without vendor involvement?

Yes No

Does every change require professional services?

Yes No

Is implementation backlog delaying process improvement?

Yes No

The Warehouse Workaround Audit